Privacy Policy
Last updated: June 2026
Who We Are
Print & Engrave UK is a custom printing and laser engraving business operating across the United Kingdom. Our website address is https://printandengrave.co.uk.
As the data controller, we are responsible for protecting any personal information you provide to us. If you have questions about this policy, contact us at hello@printandengrave.co.uk.
What Data We Collect
We may collect the following personal data when you use our website or contact us:
- Contact information — your name, email address, phone number, and any message you send via our contact form or WhatsApp.
- Order information — details of your custom printing or engraving order, including artwork files and specifications.
- Usage data — anonymised data about how you use our website (pages visited, time on page) via analytics tools.
How We Use Your Data
We use the data we collect to process your enquiries and orders, respond to your messages, improve our website and services, and comply with any legal obligations. We do not sell or rent your personal data to third parties.
Legal Basis for Processing
We process your personal data on the basis of: (a) your consent when you contact us; (b) the performance of a contract when fulfilling your order; and (c) our legitimate interests in operating and improving our business.
How We Store Your Data
We store your data securely and retain it only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Order records are typically retained for six years for accounting purposes.
Your Rights
Under UK GDPR you have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict processing; and portability of your data. To exercise any of these rights, email us at hello@printandengrave.co.uk.
Cookies
Our website may use essential cookies to ensure it functions correctly. We do not use tracking or advertising cookies without your consent.
Third-Party Services
We may use third-party services such as Google Analytics for anonymised website statistics and WhatsApp Business for customer communication. These services have their own privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page will reflect the most recent revision. Continued use of our website constitutes acceptance of any changes.
Contact Us
If you have any questions or concerns about your privacy, please contact us at hello@printandengrave.co.uk or via WhatsApp.